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Medical Office Assistant Graduate Success Story - Nancy Pancerev

Posted On 1/21/2013

Nancy Pancerev is a recent graduate of Great Lakes Institute of Technology's Medical Office Assistant Program (now the Medical Office Assistant / Coder program). She started her career change in April of 2012. Before coming to Great Lakes, Nancy worked at the Berry Company in the clerical department in Erie, PA. When she was laid off she began her career search in the medical clerical field. This is when she realized that she needed some sort of medical training to obtain a position and decided to enroll in the Medical Office Assistant program at Great Lakes.

Nancy was a model student; she never missed class and had outstanding grades. Her favorite classes were Medical Terminology and Anatomy and Physiology. "The instructors were very knowledgeable and they made the classes interesting; they truly care about the success of their students." While at Great Lakes Nancy volunteered her time to the Student Services Committee on Wednesday's after school and even volunteered her time for fundraising events outside of school hours. This helped her to secure an excellent externship at Medical Associates of Erie where she performed the responsibilities for the front desk, checking patients in and out, preparing forms, scheduling appointments, accepting co-pays, verifying insurance eligibility, answering incoming calls, and performing their "Day End Review." Nancy says, "My externship provided me with great hands on experience."

After completing her externship, Nancy was notified by her program Director, Anissa Johnson, of the possible job opportunities at Community Health Net. She updated her resume and hand delivered it to the Administrative Office. She was later called, interviewed and secured a position as a Referral Coordinator. "Making the decision to change my career has positively affected my family and I. Obtaining a job within a short time frame after completing my education reassured me and my family that I had made the right decision to further my education. Without my education and training as a Medical Office Assistant, I would not have had the qualifications necessary to apply or receive this position."

Some advice that she would like to give current or prospective students is, "It's easy to succeed at GLIT, if you make a commitment to do what is expected of you. The required courses are designed for individuals who have had no prior experience in the medical field. The hours required for each course allows you to complete your education within a short time frame. The programs include an externship which allows you to apply your education and receive hands on experience. My course also gave me the opportunity to take the National Center for Competency Testing."